| Internal Appeal & External Review Processes |
| Internal Appeal Process: |
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| External Review Process: |
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posted 11/2008
Health Care Service Corporation (HCSC) Adverse Denial Rate –
Calendar Year 2009 |
| Health Care Service Corporation has received 6,140 appeals for Adverse Determinations that have been sent for external review. Of that total, 21.6% have been overturned. |
posted 01/28/2010
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