Contact Us

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: (972) 766-6900
TDD: (800) 735-2989 (for the hearing-impaired)
Internet Help Desk: (888) 706-0583
Comprehensive Contact List

Customer Service Numbers

Group Products
For Customer Service please call the number on the back of your ID card, or call one of the following numbers:
PPO/POS/Indemnity Plans (8 a.m. to 6 p.m. CT)	(800) 521-2227
HMO Blue Texas Plans (8 a.m. to 8 p.m. CT)	(877) 299-2377
Dental	(800) 521-2227
Magellan Behavioral Health	(800) 528-7264
Membership Department	(800) 445-2227

Producer Contact Numbers
Sales Office	Local Number	Toll-Free Number
Dallas/Fort Worth	None	(800) 399-5831
Tyler	(903) 597-8737	(800) 259-3668
Austin	(512) 349-4800	(800) 336-5696
San Antonio	(210) 357-5300	None
Waco	(254) 296-7900	None
El Paso	(915) 496-6756	(800) 403-4650
Amarillo	(806) 371-3052	(800) 403-4650
Lubbock	(806) 798-1026	(800) 403-4650
Abilene	(325) 793-4284	(800) 403-4650
Midland	(432) 620-1400	(800) 343-4709
San Angelo	(325) 793-4283	(800) 403-4650
Beaumont	(409) 896-0100	None
Houston	(713) 663-1100	(800) 235-0796
Corpus Christi	(361) 878-1600	(800) 442-1685
Harlingen	(956) 440-2850	None

Individual Products
Producer Service Representative	(800) 531-4457
Medicare Supplement	(800) 366-4236
Dental Indemnity USA	(800) 820-9994

Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75226-0044