Contact Us
Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, Texas 75082
General Information: (972) 766-6900
TDD: (800) 735-2989 (for the hearing-impaired)
| Customer Service Numbers | |||
|---|---|---|---|
| Group Products | |||
| For Customer Service please call the number on the back of your ID card, or call one of the following numbers: | |||
| PPO/POS/Indemnity Plans Monday to Friday 8 a.m. to 6 p.m. CT Hearing-impaired line 24/7 |
(800) 521-2227 (800) 735-2988 |
||
| HMO Blue Texas Plans Monday to Friday 8 a.m. to 6 p.m. CT Austin, Corpus Christi, Houston, and San Antonio, call |
(877) 299-2377 (800) 833-5318 |
||
| Dental Monday to Friday 8 a.m. to 6 p.m. CT |
(800) 521-2227 | ||
| Behavioral Health Services Monday to Friday 8 a.m. to 6 p.m. CT |
(800) 528-7264 | ||
| Membership Department Monday to Friday 8 a.m. to 5 p.m. CT |
(800) 445-2227 | ||
| Contact List for Local Sales Offices | ||
| Sales Office | Local Number | Toll-Free Number |
| Abilene | (325) 793-4284 | (800) 399-5831 |
| Amarillo | (806) 371-3052 | (800) 399-5831 |
| Austin | (512) 349-4800 | (800) 336-5696 |
| Beaumont | (409) 896-0100 | Not available |
| Corpus Christi | (361) 878-1600 | (800) 442-1685 |
| Dallas/ Fort Worth | Not available | (800) 399-5831 |
| El Paso | (915) 496-6756 | Not available |
| Harlingen | (956) 440-2850 | Not available |
| Houston | (713) 663-1100 | (800) 235-0796 |
| Lubbock | (806) 798-1026 | (800) 399-5831 |
| Midland | (432) 620-1400 | (800) 343-4709 |
| San Angelo | (325) 224-2170 |
Not available |
| San Antonio | (210) 357-5300 | Not available |
| Tyler | (903) 597-8737 | (800) 259-3668 |
| Waco | (254) 296-7900 | Not available |
| Individual Products | |
| Individual Sales Representative (New Business Sales) | (800) 531-4456 |
| Dental Indemnity USA (sold with medical coverage) | (800) 820-9994 |
| Medicare Supplement Customer Service Representative | (800) 654-9390 |
Send Claims and Correspondence to:
Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
| Blue Access for Employers | |
| Blue Access for Employers | Hours of Operation: Monday to Friday 6 a.m. to 11:30 p.m. CT Saturday 6 a.m. to 3:00 p.m. CT |
| Blue Access Internet Help Desk Monday to Friday 7 a.m. to 10 p.m. CT Saturday 7 a.m. to 3:30 p.m. CT |
1 (888)706-0583 |
| Have a comment about Blue Access for Employers? | Send us an email |
Please use your best judgment when sending information via the Internet to an e-mail address. If you have personal or confidential information to relay to our company, please call the appropriate customer service phone number above. Visit our Web site Privacy Statement for more information on our commitment to protect information provided through the Internet.
